Shipping policy
Thank you for visiting and shopping at our store. This Shipping Policy outlines the terms and conditions related to order processing, shipping, and delivery.
Order Processing Time
All orders are processed within 2 to 3 business days. Orders are not shipped or delivered on weekends or public holidays.
During periods of high order volume, processing times may be extended. Please allow additional time for delivery. If there is a significant delay in processing your order, we will notify you by email or telephone.
Shipping Locations
We offer worldwide shipping and deliver to most countries globally.
Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours.
Delivery Delays
Delivery delays may occur due to carrier issues, customs processing, or other factors beyond our control.
Customs, Duties, and Taxes
Customs duties, taxes, and import fees may apply depending on your location. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Damaged or Lost Shipments
We are not responsible for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.
Be sure to retain all packaging materials and damaged items before submitting a claim.